Where are you based? 26-A block J3 Johar Town, Lahore, Pakistan
Do you ship worldwide? Yes, we ship internationally. Shipping and duties calculated at checkout.All of our pieces are Made to Order.
What is your delivery time? 4-6 weeks for ready-to-wear Hajar.8-12 weeks for Nazish Ali couture.
What payment methods do you accept? JazzCash & easypaisa (if local), Credit/Debit cards, Bank Transfer & PayPal (if international).
Do you offer returns or exchanges?NO RETURNS. Exchange for Hajar pret/semi-formals under certain conditions.
Hajar-Specific FAQs (Semi-Formals)
Are Hajar outfits stitched or unstitched? Only sell stitched semi-formals.
What sizes are available? XS, S, M, L
Can Hajar pieces be customized? No, these pieces are strictly ready-to-wear.However, minor customization is possible like addition of sleeves on sleeveless articles
How often do you launch new collections? Seasonal drops, Eid/festive collections.
Nazish Ali-Specific FAQs (Couture)
How do I place an order for couture? Consultation process: Book an appointment → design discussion → measurements → deposit.
Do you create bridal wear? Yes, fully customized bridal ensembles designed by Nazish Ali herself.
How long does it take to make a couture piece? 8–12 weeks depending on complexity.
Do you ship couture pieces internationally? Yes shipping is available internationally. Fittings & consultation (virtual or in-person). Delivery within 8-12 weeks after deposit. However, it can vary according to design complexity.
Are couture designs one-of-a-kind? Yes — every Nazish Ali Couture piece is designed as a unique creation. Our couture is entirely made-to-order, which means no two pieces are ever identical. Each design is tailored to the client’s vision, measurements, and occasion, making it truly one of a kind. While we may revisit signature motifs or embroidery techniques, the final ensemble is always exclusive to you.
